Scott asked, "Anything in your readings about the negative effects of longer (but not ridiculously long) emails?
This is a difficult idea to understand when dealing with business netiquette. Brevity in an email is not always a good thing. You must find a balance between not giving enough feedback or information, and just getting to the point in an email. In a business setting, you should never reply to an email with just one or a few word comments like, "OK, or sure thing". These emails can be interpreted as rude. In other cases, an email with too much information will be overlooked like you mentioned. No one wants to read an email that's pages long. Just get to the point if it is a business email. You can check out one of the sites I researched abouth business netiquette, blogcritics.org. I believe that you must always know who you are talking to and make sure you write them an email that they read and understand without being too brief or detailed.
Thursday, May 3, 2007
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